FAQs

How long does shipping take?

At Bio-Straw™, our shipping takes around 7-14 business days not including holidays and weekends. 

 

What is the Bio-Straw™ made of?

Bio-Straws™ are made up of stainless steel with a stretchy food-grade inner tube lining to keep perfect suction and it's springiness! The case is made of 100% recycled ABS plastic!

 

How can I contact you for any further questions and concerns?

Email: wearebiostraw@gmail.com - Instagram: @wearebiostraw

 

What if my package gets lost or stolen and doesn't arrive?

Contact us through email or DM on Instagram and we will take care of you!

 

How do I clean it and how often?

Use the pull-through squeegee included inside your Bio-Straw™ case. Pull it through the Bio-Straw™ 1-3 times rinsing with warm water. Use it at the end of the day after being used. It is also dishwasher safe.

 

How do I become a Bio-Straw™ Brand Ambassador?

Email us with your Instagram username, and write us a short paragraph describing how you would like to help spread the word and make a healthy impact on our ecosystems!